Tone of vioce and feeling heard was proven to be a critical factor in weather a patient sued a doctor, it had almost zero to do with quality of care. These are real people in a particulare situation, just imagine who you have snubed by total accident? And now imagine you could do wrong things.... but if people like you... they just keep letting it slide...even malpractice suits are never filed cause the patient likes the doctor. This is a super impowering peice of info if anyones ever felt a little insecure about anything...its far greater to focus on interactiveness with others than serve the apperaent needs... In deep Bhudist terms this means that compasionate feeling in dialog for the other is of more value than the food, product, service or substance around a relationship...The more valuable thing is does the other feel acknowledged? So if they do fee acknowledged...then one has created a Social Success Service which will be deeply appreciated by most of the population almost all the time... People will frequent your life with magor enthusiasm, buy services, complement you and forgive you often by simply helping them understand that you care in a way that registers to them...which is not even neccisarily true but becaomes very real very quick. The best example is do everything right, give the best thing to a person but forget the tone of vioce...and watch most never notice the perfection of your offering. This almost frees us from the anxiety of our service or product or even our intent. Simply help people feel well, and they will take it like God has met them more than half way...

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